This platform provides entertainment based on Chinese cultural traditions. We are NOT providing professional fortune telling, financial advice, or gambling services. No guarantees of luck, winnings, or spiritual outcomes are made or implied.
1. Acceptance of Terms
By accessing and using Caishenye.online (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Caishenye.online is a web application inspired by Chinese cultural traditions that provides:
ποΈ Lunar calendar and almanac information
π Virtual incense offering experiences
π’ AI-generated lucky number suggestions
β―οΈ I-Ching readings powered by artificial intelligence
π¬ AI-generated blessings and fortune interpretations
All services are for entertainment purposes only. We do not claim supernatural powers, genuine fortune-telling abilities, or any guarantee of outcomes.
3. Age Requirement
You must be at least 18 years old to:
Make any payments to support the platform
Subscribe to premium features ("The Huat Club")
Use payment-related features
By making a payment, you confirm you are 18 years or older.
4. No Gambling or Financial Advice
β οΈ Important Disclaimer:
This is NOT a gambling service
Lucky numbers are randomly generated by AI for entertainment
We do NOT guarantee lottery winnings or financial gains
We do NOT provide professional financial, investment, or betting advice
Any use of our numbers for lottery purposes is at your own discretion and risk
Please play responsibly and within your means
5. Payment Terms
Platform Support Payments:
Payments support the ongoing operation and maintenance of this platform
All payments are processed securely through our payment processor
Support payments are generally non-refundable (see Refund Policy for exceptions)
We accept credit cards, digital wallets, and other payment methods via our payment processor
We are NOT a registered charity or non-profit organization
Payments constitute commercial transactions for entertainment services
Subscriptions ("The Huat Club"):
Billed monthly or annually based on selected plan
Automatic renewal unless cancelled
Cancel anytime through the subscription management portal
No refunds for partial months (see Refund Policy)
Benefits include: 6 I-Ching readings per month (vs. 1 for guests) and 6 lucky number generations per month (vs. 1 for guests)
6. Service Availability
The Service is provided "AS IS" and "AS AVAILABLE":
We may experience occasional downtime for maintenance
Features may be added, modified, or removed at our discretion
AI services depend on third-party providers
We do not guarantee uninterrupted or error-free service
7. User Conduct
You agree NOT to:
Use the Service for any illegal purposes
Abuse, harass, or harm others
Attempt to hack, disrupt, or damage the Service
Resell or redistribute our content without permission
Create multiple accounts to abuse free features
Use automated tools to scrape or collect data
8. Intellectual Property
Our Content: All content on Caishenye.online (text, images, designs, code, AI-generated readings) is owned by us or licensed to us. You may not copy, distribute, or create derivative works without permission.
Your Content: If you submit questions or prompts for AI readings, you grant us a license to process and store this data to provide the Service.
9. Account Termination
We reserve the right to suspend or terminate your access if you:
Violate these Terms of Service
Engage in abusive or fraudulent behavior
Use the Service in ways that harm others or the platform
You may delete your account at any time by contacting support.
10. Limitation of Liability
β οΈ By using this Service, you acknowledge:
We are NOT liable for any losses (financial, emotional, or otherwise) resulting from use of our Service
AI readings are for entertainment and should not replace professional advice
Any decisions made based on readings are your sole responsibility
We are not responsible for third-party services used to deliver our platform
TO THE MAXIMUM EXTENT PERMITTED BY LAW, our total liability is limited to the amount you paid us in the past three (3) months. This limitation exists because: (a) it represents a reasonable allocation of risk between parties in consumer entertainment transactions under Singapore common law principles, (b) our pricing structure is set with this limitation in mind as is standard industry practice for entertainment services, and (c) it balances consumer protection with business viability for small-scale digital services. This limitation does not affect statutory rights that cannot be excluded under Singapore consumer protection law.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of Singapore. Any disputes will be resolved in Singapore courts. If you access the Service from outside Singapore, you are responsible for complying with your local laws.
12. Changes to Terms
We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify users of significant changes via email or website notice.
Privacy First Approach: We collect minimal data and prioritize your privacy. Most data is stored locally on your device.
1. Information We Collect
A. Information You Provide Directly:
Email Address: Optional for payment receipts and subscription management
Payment Information: Processed securely by our payment processor (we never see your card details)
Questions for AI Readings: Prompts you submit for I-Ching or fortune readings
B. Automatically Collected Information:
Usage Data: Features used, reading history (stored in localStorage on your device)
Device Information: Browser type, device type, IP address (for security)
Cookies: Essential cookies only for service functionality (no tracking cookies)
C. Information from Third Parties:
Payment Processor: Payment confirmation data
AI Service Provider: API usage logs (for AI reading generation)
2. How We Use Your Information
We use collected information to:
β Provide AI-powered fortune readings and lucky numbers
β Process payments and manage subscriptions
β Send payment receipts and subscription updates (if email provided)
β Improve service quality and user experience
β Detect and prevent fraud or abuse
β Comply with legal obligations
We do NOT:
β Sell your data to third parties
β Use your data for marketing or advertising
β Share your personal information without consent (except as required by law)
3. Data Storage & Retention
Local Storage (Your Device):
Reading history, preferences, usage counters stored in your browser's localStorage
Automatically deleted after 24 hours for free users
You can clear this anytime by clearing browser data
Our Servers:
Payment transaction records: Retained for 7 years (legal requirement)
AI reading logs: Retained for 30 days for quality improvement
Email addresses: Retained while you have an active subscription
Third-Party Services:
We use reputable third-party services for payment processing, AI functionality, and hosting. These providers maintain their own privacy policies and data protection practices. They handle your data in accordance with their terms and applicable data protection laws. We select providers that maintain appropriate security standards and comply with international data protection regulations.
4. International Data Transfers
Your data may be processed and stored in different countries as part of our service delivery. We work with service providers globally who maintain appropriate data protection standards. When your data is transferred internationally, it is protected by contractual safeguards, security measures, and compliance with applicable data protection laws including those governing cross-border data transfers.
5. Your Privacy Rights
You have rights regarding your personal data, including the ability to access, correct, delete, or export your information. You may also object to certain processing activities or withdraw consent where applicable. To exercise any of these rights or if you have privacy concerns, please contact us at support@caishenye.online. We will respond to your request in accordance with applicable data protection laws.
6. Children's Privacy
Our Service is NOT intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has provided data to us, please contact us immediately.
7. Cookies & Tracking
Essential Cookies Only: We use minimal cookies necessary for service functionality (session management, payment security). We do NOT use tracking cookies, advertising cookies, or analytics cookies that track you across websites.
8. Data Security
We protect your data using:
π HTTPS encryption for all connections
π Secure payment processing through industry-standard payment processors
π Regular security updates and monitoring
π Limited access to personal data by staff
However, no method is 100% secure. Use the Service at your own risk.
9. Changes to Privacy Policy
We may update this policy to reflect service changes or legal requirements. We'll notify you of significant changes via email (if provided) or website notice. Continued use after changes means you accept the updated policy.
10. Singapore Personal Data Protection Act (PDPA)
We comply with Singapore's PDPA requirements for data protection. If you have concerns about how we handle your data, you may contact the Personal Data Protection Commission (PDPC) in Singapore.
A: We're a web application inspired by Chinese cultural traditions that combines traditional Chinese practices with modern AI technology. Think of us as a fun, interactive way to explore Chinese fortune-telling traditionsβbut purely for entertainment!
Q: Is this real fortune telling?
A:No. All readings are generated by artificial intelligence for entertainment purposes. While we draw on authentic I-Ching traditions and Chinese almanac data, we make no claims of supernatural abilities or genuine fortune-telling powers.
Q: How accurate are the readings?
A: Our readings are entertainment only with no guarantees of accuracy. They should not replace professional advice from qualified consultants, financial advisors, or mental health professionals. Enjoy them for fun, not as life guidance!
Payment & Subscription Questions
Q: What payment methods do you accept?
A: We accept:
π³ Credit/Debit cards (Visa, Mastercard, Amex)
π Apple Pay
π± Google Pay
π° PayPal
π Other regional payment methods available through our payment processor
Q: How do payments work?
A: All payments are processed securely through our payment processor. We never see or store your card details. Your payments support the ongoing operation and maintenance of this platform.
Q: Can I get a refund?
A: All refunds are handled on a case-by-case basis. Please see our Refund Policy for details.
Q: What's included in "The Huat Club" subscription?
A: Premium subscribers get:
β¨ 6 I-Ching readings per month (vs. 1 for guests)
π’ 6 lucky number generations per month (vs. 1 for guests)
β‘ Priority feature access
π― Enhanced AI reading quality
π Exclusive premium features (coming soon)
Q: How do I cancel my subscription?
A: Cancel anytime through the subscription management portal (link sent via email) or contact support@caishenye.online. No refunds for partial months, but you'll retain access until the end of your billing period.
Privacy & Security Questions
Q: Is my data safe?
A: Yes! We take privacy seriously:
π All connections encrypted with HTTPS
π³ Payment data secured by our payment processor
Payment transaction records (via payment processor)
Basic usage stats (to improve the service)
We do NOT use tracking cookies or sell your data to third parties.
Feature Questions
Q: How do lucky numbers work?
A: Our AI generates random number combinations based on traditional Chinese numerology principles (lucky numbers like 8, 6, 9). They're purely for entertainmentβwe do NOT guarantee lottery winnings!
Q: What is I-Ching?
A: The I-Ching (ζηΆ) is an ancient Chinese divination system based on 64 hexagrams. Our AI interprets these hexagrams in a modern, accessible way. It's a fun way to explore philosophical ideas, but rememberβit's entertainment, not prophecy!
Q: Can I use this for real gambling/lottery?
A: You can use our numbers however you wish, but we strongly discourage gambling and make no guarantees of winnings. This is an entertainment service, not a gambling aid. Please play responsibly and within your means.
Technical Questions
Q: What browsers are supported?
A: We support modern browsers: Chrome, Firefox, Safari, Edge (latest versions). Mobile browsers work too! For the best experience, keep your browser updated.
Q: Is there a mobile app?
A: Not yet! For now, use our mobile-friendly website. A native app may come in the future based on user demand.
Q: Why isn't a feature working?
A: Try these steps:
Refresh the page
Clear your browser cache
Check your internet connection
Try a different browser
Contact support if the issue persists
Legal Questions
Q: Is this gambling?
A:No. We are an entertainment service, not a gambling platform. We do not accept bets, pay out winnings, or operate games of chance. Any use of our numbers for lottery purposes is entirely at your discretion and risk.
Q: Do I need to be 18+ to use this?
A: Free features can be used by anyone, but you must be 18 years or older to make any payments or subscribe to premium features.
A: Absolutely! We love hearing from users. Send your ideas to support@caishenye.online. We can't implement everything, but we appreciate all feedback!
π° Refund Policy
General Principle: Payments for access to features and services are generally non-refundable. However, we handle legitimate technical issues fairly on a case-by-case basis.
1. Refund Policy & Request Process
All refund requests are evaluated individually based on the specific circumstances. Refunds may be considered for:
Technical errors preventing access to paid features
Service outages affecting your ability to use the platform
Unauthorized charges or billing errors
Other exceptional circumstances at our discretion
Refunds are generally NOT granted for:
Change of mind after payment
Features working as described
Partial subscription periods
Dissatisfaction with AI-generated content (readings are entertainment and outcomes vary)
Timeline: Report issues within 7 days of the charge
3. Review Process
When you request a refund:
π§ We'll acknowledge your request within 10 working days
π We'll investigate the issue (may take 10-14 business days)
β If approved, refund processed within 5-10 business days
π³ Refunds go back to the original payment method
β If denied, we'll explain our reasoning
4. Our Discretion
All refund decisions are at our sole discretion based on the specific circumstances of each request. We consider factors including the nature of the issue, whether services were delivered as described, your account history, and technical evidence. Our decision is final.
5. Subscription Cancellations
How Cancellations Work:
β Cancel anytime through subscription management portal or by contacting support
β You retain access until the end of your current billing period
β No refunds for partial months or unused time
β If you cancel, you won't be charged for future periods